![]() ![]() Use a generic box or case to transport it.Return within policy window – 90 days usually.Have your receipt – proof of purchase is crucial.The key things to return an open or used power tool without the OEM packaging are: But what if you already opened it up or tossed the box? Home Depot prefers you return tools unopened in the original box and packaging. And absolutely make sure you drain any gas first! Returning an Open Box or Used Tool Without the Original Packaging Only return them if truly barely used given their 30 day policy. Offer options – ask if an exchange or store credit are possibleīe especially careful with gas-powered tools like chainsaws and pressure washers.Remain polite – don‘t get upset if they initially refuse.Ask for a manager if needed – they can approve used returns.Explain how you used it – a few small projects is better than heavy use.Use original packaging if you still have it. ![]() ![]()
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